At Clear Ink Press, we are committed to providing high-quality self-publishing services. However, we understand that circumstances may arise where a refund request is necessary. Our refund policy is outlined below:

Eligibility for Refunds

1. Service Cancellation:
    • If a service has not yet started, you may request a full refund within 14 days of payment.
    • If work has commenced, a prorated refund will be issued based on the stage of completion.

2. Non-Refundable Items:
    • Completed design, editing, or layout services.
    • Any third-party fees (e.g., ISBN purchases, distribution fees).
    • Customized services delivered as per your agreement.

Refund Process

1. Submit a written request to refunds@clearinkpress.com with your order details and reason for the refund.

2. Our team will review your request and respond within 7 business days.

3. Approved refunds will be processed within 14 business days. Refunds will be issued via the original payment method.

Changes to This Policy

Clear Ink Press reserves the right to update this policy at any time. The latest version will always be available on our website.

For further questions or assistance, contact our support team at support@clearinkpress.com.